Case Study

AFRL UX-Driven Process Intelligence to Collaborative Process Improvement

By Mike Idengren · 2024-08-07

AFRL UX-Driven Process Intelligence to Collaborative Process Improvement

The USAF Research Labs (AFRL) had four clear goals: faster research, better decisions, frictionless business / operations and streamlined transitions. AFRL Munitions Directorate (RW) and LSA Digital conducted User Experience (UX) research to uncover Scientists & Engineer (S&E) pain points, and now needed to determine where to focus — specifically, which processes, people, and technology improvements to deliver more “time at the bench” for research.

LSA Digital

Human-AI Consulting for Enterprise, Government, and Founders

LSA Digital builds AI products in days, not months, with the compliance and oversight enterprises require. FedRAMP, HIPAA, and 25+ years of enterprise architecture, paired with startup velocity.

We deliver Human-AI symbiosis: senior engineers and architects working alongside AI copilots to ship production software for regulated industries. From federal agencies to healthcare to aerospace, our team has shipped seven AI products in production and led AI programs under FedRAMP, HIPAA, FISMA, and SOC 2 controls.

Platforms and tools we specialize in

Software AG ARIS — process architecture and mining
Alfabet — IT portfolio and enterprise architecture
Atlassian — Jira, Confluence, and delivery tooling
ServiceNow — digital transformation and workflow

Compliance-first AI for regulated industries

FedRAMP AI consulting
HIPAA AI development
FISMA AI services
AI governance for government

How we compare to the big consultancies

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