Case Study

How can UX research promote better technology investments?

By Mike Idengren · 2024-09-06

How can UX research promote better technology investments?

According to the 2022 Federal Workforce Priorities Report, Customer Experience (CX) requires government agencies to treat the public as customers. LSA Digital worked with AFRL to collect and analyze user pain points and then performed an application rationalization, analyzing existing systems, researching commercial alternatives, and making recommendations.

LSA Digital

Human-AI Consulting for Enterprise, Government, and Founders

LSA Digital builds AI products in days, not months, with the compliance and oversight enterprises require. FedRAMP, HIPAA, and 25+ years of enterprise architecture, paired with startup velocity.

We deliver Human-AI symbiosis: senior engineers and architects working alongside AI copilots to ship production software for regulated industries. From federal agencies to healthcare to aerospace, our team has shipped seven AI products in production and led AI programs under FedRAMP, HIPAA, FISMA, and SOC 2 controls.

Platforms and tools we specialize in

Software AG ARIS — process architecture and mining
Alfabet — IT portfolio and enterprise architecture
Atlassian — Jira, Confluence, and delivery tooling
ServiceNow — digital transformation and workflow

Compliance-first AI for regulated industries

FedRAMP AI consulting
HIPAA AI development
FISMA AI services
AI governance for government

How we compare to the big consultancies

Take the free AI Readiness Assessment or learn about the D3C Framework for shipping AI in days.